Understanding Consumer Interaction on Instagram: The Role of Satisfaction, Hedonism, and Content Characteristics

Volume: 20, Issue: 6, Pages: 369 - 375
Published: Jun 1, 2017
Abstract
The increasing relevance of Instagram and its growing adoption among top brands suggest an effort to better understand consumers' behaviors within this context. The purpose of this study is to examine the role of perceived hedonism and satisfaction in determining consumers' intentions to interact and their actual interaction behaviors (the number of likes, by tapping a heart icon, and comments) in a brand's official Instagram account. Also, we...
Paper Details
Title
Understanding Consumer Interaction on Instagram: The Role of Satisfaction, Hedonism, and Content Characteristics
Published Date
Jun 1, 2017
Volume
20
Issue
6
Pages
369 - 375
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