E-Service Quality and Relational Marketing Effect Satisfaction with Using Mobile Banking through User Experience in Mandiri Syariah Bank KCP Medan Petisah

Islamic banking is a banking system based on Islamic sharia (law). Indonesia, where part of the population is Muslim, provides ample room for the development of Islamic banks. The development of Islamic banking in Indonesia has become a benchmark for the existence of the Islamic economy. Bank SyariahMandiri as a sharia bank in Indonesia is implementing this system amid the proliferation of conventional banks. The purpose of this study was to...