information about Service quality field
Field Hierarchy
Parent | |||
---|---|---|---|
Business 13.9M papers | Economics 12.7M papers | Marketing 3M papers | Service (business) 1.2M papers |
Economy 694k papers | Quality (business) 36 papers | ||
Current | |||
Service quality 114k papers | |||
Child | |||
Loyalty business model 24.8k papers | Customer retention 24.2k papers | Customer advocacy 14.8k papers | Customer delight 7,635 papers |
SERVQUAL 7,526 papers | Customer intelligence 7,447 papers | Customer to customer 7,439 papers | Customer equity 5,353 papers |
Voice of the customer 4,286 papers | Service recovery 2,932 papers |
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