Service quality

https://www.wikidata.org/wiki/Q1221081

Field Hierarchy

Parent
Business 13.6M papers	Economics 12.4M papers	Marketing 2.9M papers	Service (business) 1.2M papers
Economy 683k papers		Quality (business) 36 papers
Current
Service quality 111k papers
Child
Loyalty business model 24.1k papers	Customer retention 23.7k papers	Customer advocacy 14.5k papers	Customer delight 7,475 papers
SERVQUAL 7,386 papers	Customer to customer 7,326 papers	Customer intelligence 7,300 papers	Customer equity 5,254 papers
Voice of the customer 4,233 papers		Service recovery 2,861 papers

Trends

Notes

History