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doi.org/10.1016/j.jretconser.2017.05.005
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An asymmetrical approach to understanding configurations of customer loyalty in the airline industry

Catherine Prentice
37
,
Sandra María Correia Loureiro
48
Journal of Retailing and Consumer Services11.00
Volume: 38, Pages: 96 - 107
Published: May 31, 2017
Abstract
No abstract.
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Paper Details
Title
An asymmetrical approach to understanding configurations of customer loyalty in the airline industry
DOI
doi.org/10.1016/j.jretconser.2017.05.005
Published Date
May 31, 2017
Journal
Journal of Retailing and Consumer Services
Volume
38
Pages
96 - 107
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