Preserving the legacy – Why do professional soccer clubs (not) adopt innovative process technologies? A grounded theory study

Technologies such as Robotic Process Automation or Artificial Intelligence are becoming increasingly recognized as essential elements and engines of digital transformation in businesses today. However, especially in the professional sports industry, the adoption of these technologies appears to be lagging behind. This paper aims to provide a deeper perspective and understanding of the drivers and inhibitors of the adoption and use of innovative...