Users’ Preferences for Smart Home Automation – Investigating Aspects of Privacy and Trust

Smart home automation provides residents with relief and convenience in everyday life and allows for self-determined aging in place. Yet, market penetration is offset by user concerns related to privacy and trust issues: With increasing system complexity, users may perceive a loss of control and fear technical unreliability. While barriers to acceptance in terms of privacy and trust are well understood when considered separately, they are hardly...