Review paper
Sustaining User Experience in a Smart System in the Retail Industry
Abstract
Retail enterprises are embracing new technologies to provide innovative services to customers and engage them. Unmanned retail stores offer a completely new seamless shopping experience for customers. Moreover, artificial intelligence (AI) technology and sophisticated customer behavior should be explored in depth to develop a smart system to serve customers. This study focused on achieving a sustainable user experience with a smart system...
Paper Details
Title
Sustaining User Experience in a Smart System in the Retail Industry
Published Date
May 1, 2021
Journal
Volume
13
Issue
9
Pages
5090 - 5090
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Notes
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