Lean and Lean Six Sigma for Higher Education Institutions

Private Higher Education Institutions (HEIs) are facing challenges with rising costs and declining student numbers. In 2017, only 42.6% of the vacancies offered by private HEIs in Brazil were fulfilled. In order to be able to stay competitive in this new scenario, private HEIs need to improve their services offered to their students. To overcome these challenges, many HEIs in many countries are adopting the Lean Thinking and the Lean Six Sigma...