Franchisee advisory councils and justice: franchisees finding their voice

Drawing on the four dimensions of justice: distributive, procedural, interactional, and informational justice, this research examines justice as an antecedent of franchisee performance. Empirical research tested a theoretical model using structural equation modelling techniques. Our results show significant support for two of the four dimensions: distributive and interpersonal justice. Furthermore, our model tested, and found support for the...