Considerations on explainable AI and users’ mental models
Published: May 4, 2019
Abstract
As the aim of explaining is understanding, XAI is successful when the user has a good understanding of the AI system. This paper shows, using theories from the social sciences and HCI, that appropriately capturing and accounting for the user’s mental model while explaining is key to successful...
Paper Details
Title
Considerations on explainable AI and users’ mental models
Published Date
May 4, 2019
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