doi.org/10.1016/j.jretconser.2019.03.009

Comparing email and SNS users: Investigating e-servicescape, customer reviews, trust, loyalty and E-WOM

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Journal of Retailing and Consumer Services13.10

Volume: 53, Pages: 101782 - 101782

Published: Apr 4, 2019

Paper Fields

Paper Details

Title

Comparing email and SNS users: Investigating e-servicescape, customer reviews, trust, loyalty and E-WOM

DOI

doi.org/10.1016/j.jretconser.2019.03.009

Published Date

Apr 4, 2019

Journal

Journal of Retailing and Consumer Services

Volume

53

Pages

101782 - 101782

Notes

History