Experiential product framing and its influence on the creation of consumer reviews

Volume: 98, Pages: 177 - 190
Published: May 1, 2019
Abstract
We examine how experiential framing, an increasingly popular marketing tactic, influences consumer review behavior. Experiential framing is a communication strategy whereby marketers describe a material product as if it is an experience, something that the consumer lives through, rather than focusing on the product's functionalities and attributes. Based on prior work comparing the consumer relationship with products versus that with experiences...
Paper Details
Title
Experiential product framing and its influence on the creation of consumer reviews
Published Date
May 1, 2019
Volume
98
Pages
177 - 190
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