Conceptually confused, but on a field level? A method for conceptual analysis and its application:

Published on Dec 1, 2019in Marketing Theory
· DOI :10.1177/1470593118796677
Jaana Tähtinen24
Estimated H-index: 24
(UTU: University of Turku),
Virpi Havila17
Estimated H-index: 17
(Uppsala University)
This article develops and applies a conceptual analysis method (CAM). The CAM is a critical reflection on multiple definitions and descriptions of concepts and terms all used to refer to a phenomen...
📖 Papers frequently viewed together
7 Citations
1 Author (Sören Stenlund)
This article takes as its point of departure Stefano Guzzini’s recent call for ‘ontological theorizing’ as a reflexive engagement with central concepts. In an attempt to advance this agenda, the article presents an accessible overview of different approaches to concept analysis to stake out the field for a discussion of what ontological theorising might entail. The article advances the notion of concepts as ‘basic’ and lays out the parameters through which they obtain meaning, followed by a disc...
23 CitationsSource
#1Y. Sekou Bermiss (University of Texas at Austin)H-Index: 6
#2Bruce E. Greenbaum (California Polytechnic State University)H-Index: 2
In this study we use a social embeddedness perspective to investigate the paradoxical role that individual-level embedded relationships have on the dissolution of interorganizational ties. Prior studies have found that managers who form close interpersonal relationships with clients can stabilize market ties, but these relationships can also be a source of increased market tie dissolution in the event of an exchange manager’s departure from the firm. Using data on all state-level lobbyists and c...
18 CitationsSource
#1Catherine Welch (USYD: University of Sydney)H-Index: 24
#2Maria Rumyantseva (USYD: University of Sydney)H-Index: 2
Last. Lisa Jane Hewerdine (USYD: University of Sydney)H-Index: 5
view all 3 authors...
Concepts are regarded as the building blocks of theory, yet there is little debate about the evolution and application of the concepts that we use in management. As measurement concerns overtake conceptualization, concepts are treated as empirical facts rather than theoretical constructions. They may be stretched to increase their empirical coverage, without considering the theoretical implications. We provide an alternative pathway for the career of a concept, based on a pragmatist–interactioni...
17 CitationsSource
Purpose – This paper aims to improve the knowledge of the way business relationships end by using a triadic analysis. Triadic analysis is used as a tool, permitting the examination of a dyadic business relationship in relation to a third actor(s). The triadic approach has been chosen for two reasons: first, because a triad is the smallest possible network and so offers a network perspective on the phenomenon. Second, the triadic approach exposes the process of forming internal and external coali...
18 CitationsSource
To reduce vulnerability to exchange relationship loss when executives leave, firms often form multiple ties to the same exchange partners. Despite the assumed importance of interorganizational multiplexity for relationship retention, theory and evidence of its effect are lacking. Analysis of a longitudinal sample of client ties of advertising firms confirms that, in general, multiplexity improves retention. However, only relationships that span intraorganizational units with convergent interests...
41 CitationsSource
#1Doreén Pick (FU: Free University of Berlin)H-Index: 11
#2Martin Eisend (European University Viadrina)H-Index: 30
This article presents a meta-analysis of the antecedents of buyers’ perceived switching costs and switching. The authors synthesize results from 170 independent samples in 152 manuscripts and test several moderator effects and a causal meta-analytic model. The major findings are as follows: (1) Of all antecedents, market-related variables (i.e., alternatives and competition) have the strongest influence on switching costs; they reduce these costs via affecting buyers’ quality perception of a rel...
91 CitationsSource
#1Erno Selos (TUT: Tampere University of Technology)H-Index: 1
#1Erno Selos (TUT: Tampere University of Technology)H-Index: 1
Last. Lauri Pitkänen (TUT: Tampere University of Technology)H-Index: 1
view all 5 authors...
Purpose: This study aims to focus on the switching path analysis technique (SPAT) application to enlarge the understanding of customer switching from the business to consumer (B-to-C) context to th ...
7 CitationsSource
#1John R. Rossiter (UOW: University of Wollongong)H-Index: 43
This article is a response to the March, 2013, special issue of the AMS Review, which was purportedly about “scientific progress in marketing” but in fact was about measurement in marketing. Even narrower than that, the special issue was about “formative measurement” in marketing. The present article contends that the problems raised by the special issue’s authors were solved earlier by Rossiter’s C-OAR-SE measurement theory. Four key references on C-OAR-SE theory (Rossiter in Int J Res Mark 19(...
6 CitationsSource
#1Jens Geersbro (CBS: Copenhagen Business School)H-Index: 7
#2Thomas Ritter (CBS: Copenhagen Business School)H-Index: 33
Purpose – Most firms have a number of unprofitable customer relationships that drain the firms' resources. However, firms in general and sales representatives in particular hesitate to address this problem and, ultimately, to terminate business relationships. This paper therefore aims to investigate the antecedents and consequences of sales representatives' relationship termination competence.Design/methodology/approach – A model of antecedents of sales representatives' relationship termination ...
9 CitationsSource
#1David A. Gilliam (OSU: Oklahoma State University–Stillwater)H-Index: 6
#2Kevin E. Voss (OSU: Oklahoma State University–Stillwater)H-Index: 18
Purpose – Latent constructs represent the building blocks of marketing theory. The purpose of this paper is to provide marketing researchers with a practical procedure for writing construct definitions.Design/methodology/approach – The paper reviews important contributions to construct definition in the literature from marketing, management, psychology and the philosophy of science. The authors expound construct definition in both practical and theoretical spheres to motivate the proposed proced...
43 CitationsSource
Cited By7
In this article, the variety of interpretations of the concept of professional competence with reference to vocational teachers is reviewed and discussed. Previous vocational teacher research has been found to focus on which professional competencies vocational teacher possess or should demonstrate, with little focus placed on how competence is defined, leaving a gap related to how the professional competence concept is perceived and constructed. Through a conceptual analysis method (CAM), which...
#2Luo Sheng-quan (SWU: Southwest University)
view all 2 authors...
#1Jennie Gelter (Mid Sweden University)
#2Maria Lexhagen (Mid Sweden University)H-Index: 15
Last. Matthias Fuchs (Mid Sweden University)H-Index: 27
view all 3 authors...
The concept of smart tourism destinations has gained increased interest in tourism research. In this study, we show how previous research has shaped the current discourse on smart tourism destinati...
1 CitationsSource
#2Kevin K. ByonH-Index: 12
Last. Heedong ChoiH-Index: 1
view all 3 authors...
In facing fierce competition, fitness centers have encountered challenges of generating long-term economic sustainability. The construct of switching costs, which has garnered considerable attention as a sustainable strategy, suffers from conceptual confusion in the literature, limiting the applicability of the concept to fitness centers. The purpose of the study is to conduct a conceptual analysis of switching costs, thereby clarifying conceptual confusion and providing implications for fitness...
3 CitationsSource
#1Lisa Young (Monash University)H-Index: 2
#2Justen O'Connor (Monash University)H-Index: 14
Last. Laura Alfrey (Monash University)H-Index: 13
view all 3 authors...
ABSTRACTThis paper presents an evolutionary concept analysis of Physical Literacy (PL) in order to shed some clarity within the uncertainty surrounding this highly adopted yet widely adapted concep...
18 CitationsSource
#1Georgios Patsiaouras (University of Leicester)H-Index: 6
The expansion and fragmentation of marketing theory has led to the introduction of a plethora of concepts, definitions and theoretical constructs over the last few decades. Subsequently, marketing ...
2 CitationsSource