doi.org/10.1007/s11628-018-0364-y

Do antecedents of trust and satisfaction promote consumer loyalty in physical and virtual stores? a multi-channel view

Shiu‐Wan Hung

,

,

Service Business

Volume: 13, Issue: 1, Pages: 1 - 23

Published: Jan 27, 2018

Paper Fields

Paper Details

Title

Do antecedents of trust and satisfaction promote consumer loyalty in physical and virtual stores? a multi-channel view

DOI

doi.org/10.1007/s11628-018-0364-y

Published Date

Jan 27, 2018

Journal

Service Business

Volume

13

Issue

1

Pages

1 - 23

Notes

History