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doi.org/10.1177/1094670517752459
Original paper
Artificial Intelligence in Service
Ming‐Hui Huang
30
,
Roland T. Rust
61
View all 2 authors
Journal of Service Research
8.60
Volume: 21, Issue: 2, Pages: 155 - 172
Published
: Feb 5, 2018
1,941
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Paper Fields
Finance
Human intelligence
Business
Artificial intelligence
Psychology
Economics
Marketing
Order (exchange)
Management
Job satisfaction
Empathy
Service (business)
Task (project management)
Computer science
Knowledge management
Job analysis
Social psychology
Paper Details
Title
Artificial Intelligence in Service
DOI
doi.org/10.1177/1094670517752459
Published Date
Feb 5, 2018
Journal
Journal of Service Research
Volume
21
Issue
2
Pages
155 - 172
Notes
History
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