doi.org/10.1007/s11628-009-0068-4

Other

Airline customer satisfaction and loyalty: impact of in-flight service quality

,

Service Business

Volume: 3, Issue: 3, Pages: 293 - 307

Published: Jul 11, 2009

Paper Fields

Paper Details

Title

Airline customer satisfaction and loyalty: impact of in-flight service quality

DOI

doi.org/10.1007/s11628-009-0068-4

Published Date

Jul 11, 2009

Journal

Service Business

Volume

3

Issue

3

Pages

293 - 307

Notes

History