Review paper
Efficiency in banking services: a comparative analysis of Internet-primary and branching banks in the US
Abstract
This paper investigates the provision of financial services by banks as a two-stage production process involving three different basic activities. The first stage includes service activities, while the second stage comprises both investment-related and risk management activities. Financial services performance is assessed in terms of service efficiency and investment and risk management efficiency for years 2002–2010. The major empirical...
Paper Details
Title
Efficiency in banking services: a comparative analysis of Internet-primary and branching banks in the US
Published Date
Dec 8, 2012
Journal
Volume
7
Issue
4
Pages
641 - 663
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Notes
History