How information about other people's personal experiences can help with healthcare decision-making: A qualitative study

To investigate people's views of using 'general facts' and information about other people's 'personal experiences' for health-related decision-making.Sixty-two people, who between them had experience of five different focal health issues, participated in 12 focus groups and 9 interviews. Exploration of uses of the two types of information was supported by discussion of illustrative excerpts.There was less discussion of 'general facts';...