Supporting College Students' Ill-Structured Problem Solving in a Web-Based Learning Environment

The purpose of this research was to investigate the effects of using cognitive and metacognitive prompting strategies in a web-based learning environment to engage college students in a complex, ill-structured task. The course context was a freshman/sophomore level Information Sciences and Technology course, and the topic was web design. Four ill-structured problem-solving outcomes were measured: problem representation, developing solutions,...