doi.org/10.2307/1252310

Original paper

Customer Satisfaction, Market Share, and Profitability: Findings from Sweden

Eugene W. Anderson

,

,

Donald R. Lehmann

Journal of Marketing10.40

Volume: 58, Issue: 3, Pages: 53 - 53

Published: Jul 1, 1994

Paper Fields

Paper Details

Title

Customer Satisfaction, Market Share, and Profitability: Findings from Sweden

DOI

doi.org/10.2307/1252310

Published Date

Jul 1, 1994

Journal

Journal of Marketing

Volume

58

Issue

3

Pages

53 - 53

Notes

History