Review paper
Knowledge management: a fad or serious instrument for sustaining and improving quality healthcare?
Abstract
This paper uses a number of knowledge management case studies to explain (1) the concepts of knowledge management and (2) how these apply to healthcare. Then, it examines how and where knowledge management initiatives might bring benefits in healthcare organisations. To present a more complete picture, the arguments of a number of critics of the knowledge management approach are considered. There have been many claims of the benefits that...
Paper Details
Title
Knowledge management: a fad or serious instrument for sustaining and improving quality healthcare?
Published Date
Jan 1, 2008
Volume
12
Pages
233 - 239
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