Original paper
Enterprise resource planning systems induced stress: a comparative empirical analysis with young and elderly SAP users
Abstract
In this research study we investigate whether and how ERP system characteristics cause its users to experience stress. In order to do so, we analyze a research model explaining enterprise resource planning systems induced stress with an empirical study in two organizations (N=227). The results reveal that usefulness, complexity, reliability, and pace of change are important ERP sys- tem characteristics leading to the perception of stressors and...
Paper Details
Title
Enterprise resource planning systems induced stress: a comparative empirical analysis with young and elderly SAP users
Published Date
Jan 1, 2015
Journal
Pages
1391 - 1406
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Notes
History