Knowledge sharing is an important research area in knowledge management. This study broadens the perspective on knowledge sharing by investigating an individual’s behavior type as a cooperator, reciprocator, and free rider toward knowledge contribution. In this study, we view shared knowledge in a community of practice as a public good and adopt a theory of reciprocity to explain how different cooperative types affect knowledge contribution. In the perspective of shared knowledge as a public good, people may react in three ways: they share knowledge without need for reciprocity (cooperators), they feel obligated to share their knowledge (reciprocators), or they take knowledge for granted (free riders). Analytic and simulation results reveal that the fraction of cooperators is positively related to total knowledge contribution and to the reciprocity level, while the reciprocity level positively affects knowledge contribution.
This inquiry into consumer goods companies in Vietnam aims to discern whether such constructs as corporate governance, market orientation, and knowledge sharing can act as antecedents for the balancedness between financial and non-financial performance metrics in the performance measurement system. Structural equation modelling was utilized to dissect 304 responses returned from self-administered structured questionnaires despatched to 1,131 middle-level managers. From the findings surfaced the ...
This research examines the effect an Information Systems IS development team has on end-users' perceptions of system quality and system benefits by transferring relevant knowledge through inter-and intra-firm boundaries. The research context is the prevalent partnership in which an external consultant with relevant expertise leads a client team to undertake an IS project. A high-level research model that depicts dynamics among team competence for knowledge transfer, consultant partnership with t...
Knowledge Sharing and Competitiveness of Professional Service Firms: A Case Study by Albert P. Cruz M.A., National University, 2005 M.B.A., University of Phoenix, 2002 B.S., University of Phoenix, 2000 Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Applied Management and Decision Sciences
The degree to which people share knowledge has major impacts on the effectiveness of virtual community of practice (VCoP). As an extension to the previous study which investigated the effect of individual cooperative types (cooperator, reciprocator, and free rider) on knowledge sharing, it is investigated how much increase in the degree of cooperation will enhance knowledge sharing when there are more knowledge contributors and strong ties exist across the community. Simulation method is adopted...
The effectiveness of a knowledge sharing activities in organization has the potential of improving customer services, bringing new product to market and reducing cost of business operations. Recently, Information Technologies are often used in knowledge management in informing customers and employees of the latest innovation or development as well as sharing knowledge among the employees. In knowledge management, effective knowledge sharing is considered to be one of the most vital components of...
This article explores how Computer Sciences Corporation (CSC) manages knowledge retrieval by employees when they need to access documents written by colleagues in geographically distant units. CSC's establishment of virtual communities of practice facilitates the coordination of knowledge, and minimises contextual gaps between senders and receivers of knowledge. Furthermore, the knowledge-sharing friendly culture of the case company quickly establishes swift trust, which enables receivers to dir...
Knowledge sharing in contemporary research is seen largely as a particular kind of "social dilemma" the public goods problem. Because people can benefit from public goods whether they contribute to them or not, there will always be the temptation to free-ride off the contributions of others. Knowledge-sharing behavior is scarcer that many would prefer, according to this argument, because of an incentive problem. The incentive problem can be overcome either by increasing the benefits to individua...
#2Rosmaini Tasmin(UTHM: Universiti Tun Hussein Onn Malaysia)H-Index: 7
Last. Norazlin Hashim(UTHM: Universiti Tun Hussein Onn Malaysia)H-Index: 3
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The effectiveness of a knowledge sharing activities in organization has the potential of improving customer services, bringing new product to market and reducing cost of business operations. Recently, Information Technologies are often used in knowledge management in informing customers and employees of the latest innovation or development as well as sharing knowledge among the employees. In knowledge management, effective knowledge sharing is considered to be one of the most vital components of...