Original paper
Examining the Impact of Algorithmic Control on Uber Drivers’ Technostress
Volume: 39, Issue: 2, Pages: 426 - 453
Published: Apr 3, 2022
Abstract
This study examines how the use of algorithmic control within gig economy platforms relates to the well-being and behavior of workers. Specifically, we explore how two different forms of algorithmic control—gatekeeping and guiding—correspond with (positive) challenge technostressors and (negative) threat technostressors experienced by Uber drivers. We also examine the moderating impact of algorithmic control transparency on these relationships,...
Paper Details
Title
Examining the Impact of Algorithmic Control on Uber Drivers’ Technostress
Published Date
Apr 3, 2022
Volume
39
Issue
2
Pages
426 - 453