Rally-around-the-organizational-flag? Internal communication in a professional organization during the Covid-19 pandemic crisis

Purpose This study aims, first, to explore and analyze if and how organizational members’ professions or occupations influence perceptions of internal crisis communication. The second, related, aim is to discuss the role of internal communication in creating a strong organizational identity during a prolonged crisis such as the Covid-19 pandemic. Design/methodology/approach This study is mainly conceptual but uses quantitative data from a survey...