Social Work in U.S. Department of Veterans Affairs: Embracing Change in Care Delivery for Veterans during the Pandemic

For the U.S. Department of Veterans Affairs (VA), the COVID-19 pandemic highlighted the department’s ability to mobilize and to respond during national emergencies. From inviting retired medical personnel back to work to rapidly administering a vaccine, VA continued to serve America’s veterans of the U.S. Armed Forces through every aspect of patient care. The pandemic shifted care delivery across many facets of healthcare to a virtual format....