Reviving employees’ essence of hospitality through spiritual wellbeing, spiritual leadership, and emotional intelligence
Abstract
This study contributes to the ongoing discussion stressing the need to reinvigorate meaning and purpose to the younger generation of employees and revitalize the essence of hospitality. To this end, the study proposes and tests a model of how spiritual leadership and emotional intelligence are related, directly and indirectly through spiritual wellbeing, to the creative performance and customer-oriented boundary-spanning behaviors (COBSB) of...
Paper Details
Title
Reviving employees’ essence of hospitality through spiritual wellbeing, spiritual leadership, and emotional intelligence
Published Date
Apr 1, 2022
Journal
Volume
89
Pages
104406 - 104406
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Notes
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