Impact of application of queuing theory on operational efficiency of patient registration

Hospital administrators are often challenged with overcrowding at hospitals. The study hospital receives referred patients; however, they have to wait in long queues even for getting registered. This was a cause of concern for hospital administrators. The study was undertaken to find an amicable solution to the queues at registration using Queuing Theory.This observational and interventional study was carried out in a tertiary care ophthalmic...