A Resource-Based Typology of Dynamic Capability: Managing Tourism in a Turbulent Environment

This study develops a typology of dynamic capabilities to advance knowledge on how tourism organizations can manage disruptive external changes. It uses the context of a natural disaster. The article goes beyond a simple classification of organizational activities in responding to crises/disasters to create a typology of 12 dynamic capabilities. The typology is based on three dimensions that align with the disaster life cycle, source of...