‘I am the master of my fate’: digital technology paradoxes and the coping strategies of older consumers

The UK Government and charity-based initiatives encourage the use of digital devices to improve connectivity and address health care challenges across an escalating, ageing population. However, research on the lived experiences of older adults using technology is limited. The aim of this study is to build on technology paradox theory to provide a greater understanding of older adults’ use of digital devices and the associated coping strategies...