Original paper
Unveiling the complexity of consumers’ intention to use service robots: An fsQCA approach
Abstract
Despite the growing body of research exploring factors associated with service robot adoption, the existing comprehension of this emerging technology remains largely fragmented. Previous studies have largely focused on the “net effect” between variables, leaving the complexity of consumer behavior uninvestigated. Building on relevant literature and complexity theory, this study intends to consolidate the fragmented views of service robot...
Paper Details
Title
Unveiling the complexity of consumers’ intention to use service robots: An fsQCA approach
Published Date
Oct 1, 2021
Journal
Volume
123
Pages
106870 - 106870
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Notes
History