Impact of ambidexterity of blockchain technology and social factors on new product development: A supply chain and Industry 4.0 perspective

This study develops a technology and social capital process aided product innovation conceptual model based on dynamic capability and supply chain ambidexterity theory. The strategy of organisational ambidexterity in balancing technological and relational social capital factors between buyers and suppliers leads to a higher level of digital manufacturing capabilities and enhances buyers’ innovation potential, considering the sustainable...