Pearson product-moment correlation coefficient

Descriptive statistics

Statistics

Communications system

Organizational communication

Telecommunications

Computer science

Correlation coefficient

Correlation

Organizational performance

Psychology

Mathematics

Communication theory

Geometry

Channel (broadcasting)

Knowledge management

Machine learning

Open Journal of Business and Management

Communication is a very crucial and significant element in an organization, and it is necessary for creating collaboration within the work environment that has effects on organizational performance and decision making.This study on effects of effective communications on organizational performance using the systems theory is thus essential.The objectives of this study were to firstly identify the factors affecting effective communication based on the systems theory and secondly to devise a communication model that addresses these factors to improve organisational performance.A quantitative approach was used to describe and analyse data collected for the study from 88 respondents.A questionnaire was used to identify factors affecting effective communication based on systems theory.Descriptive analysis and Pearson's correlation were used to analyse the results.The results for H 1 showed a Pearson correlation coefficient of 0.642 which is statistically insignificant if the (sig.2-tailed) < 0.05 indicating that there was no statistically significant relationship between management and channel of communication used.However, the results from H 2 indicated that there was a relationship between channel of communication used and effective communication with a Pearson correlation coefficient of 0.041 at (sig.2-tailed) < 0.05.Lastly the correlation results from H 3 showed that effective communication has a positive effect on organizational performance at (sig.2-tailed) < 0.05 indicating a Pearson's correlation coefficient of 0.012.

The Effects of Effective Communication on Organizational Performance Based on the Systems Theory