Original paper
Algorithm aversion: People erroneously avoid algorithms after seeing them err.
Volume: 144, Issue: 1, Pages: 114 - 126
Published: Jan 1, 2015
Abstract
Research shows that evidence-based algorithms more accurately predict the future than do human forecasters. Yet when forecasters are deciding whether to use a human forecaster or a statistical algorithm, they often choose the human forecaster. This phenomenon, which we call algorithm aversion, is costly, and it is important to understand its causes. We show that people are especially averse to algorithmic forecasters after seeing them perform,...
Paper Details
Title
Algorithm aversion: People erroneously avoid algorithms after seeing them err.
Published Date
Jan 1, 2015
Volume
144
Issue
1
Pages
114 - 126
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