E-Commerce Customer Churn Prediction By Gradient Boosted Trees

The amount of data stored daily is increasing at a specific rate. E-commerce services are one of the areas where new knowledge is gathered on a daily basis. Therefore, it seems necessary to use data mining techniques in this field. This article aims to gain insight into a data set provided by the most important online food ordering service in Tehran, Iran. Data analysis can assist in discovering the causes of customer churn and also employ...