Creating public value in the care at home sector: a mixed-method study about expectations of primary stakeholders using a social exchange perspective

Purpose This mixed-method study aims to contribute to the scholarly debate by outlining an individual-level theoretical framework for public value creation and evaluation that builds upon a social exchange perspective. It provides insights into the normative frames of primary stakeholders in the Dutch care at home sector, that is professionals, managers, clients and informal care providers. Design/methodology/approach A mixed-method design...