Conceptualization

Marketing

Business intelligence

World Wide Web

Web development

Analytics

Software construction

Originality

The Internet

Biochemistry

Computer science

Business model

Business

Qualitative research

CLARITY

Software

Software analytics

Political science

Sociology

Data science

Artificial intelligence

MEDLINE

Business analytics

Web analytics

Chemistry

Programming language

Knowledge management

Scopus

Software development

Business analysis

Social science

Web intelligence

Competitiveness Review An International Business Journal incorporating Journal of Global Competitiveness

Purpose This paper aims to contribute to the literature on human resources (HR) digitalization, specifically on HR analytics, disentangling the concept of analytics applied to HR and explaining the factors that hinder companies from moving to analytics. Therefore, the central research questions addressed in this study are: what does HR analytics encompass? What impedes the adoption of analytics in HR within organizations? Design/methodology/approach The authors performed a comprehensive literature review on analytics as applied in HR. The authors relied on two of the major multidisciplinary publication databases (i.e. Scopus and WoS). A total of 64 manuscripts from 2010 to 2019 were content analyzed. Findings The results reveal that there is an ongoing confusion on HR analytics conceptualization. Yet, it seems that there is an emerging consensus on what HR analytics encompasses. The authors have identified 14 different barriers for HR analytics adoption grouped into four categories, namely, data and models, software and technology, people and management. Grounding on them the authors propose a set of 14 key factors to help to successfully adopt HR Analytics in companies. Originality/value This paper brings clarity over the conceptualization of HR analytics by offering a comprehensive definition. Additionally, it facilitates business and HR leaders in making informed decisions on adopting and implementing HR analytics. Moreover, it assists HR researchers in positioning their paper more explicitly in current debates and encouraging them to develop some future avenues of research departing from some questions posed.

Tackling the HR digitalization challenge: key factors and barriers to HR analytics adoption