Does the use of synchrony and artificial intelligence in video interviews affect interview ratings and applicant attitudes?

The use of asynchronous video interviews (AVIs) and artificial intelligence (AI)-based decision agents enables more efficient employment screening compared with traditional synchronous video interviews (SVIs). However, the social impacts of using synchrony and AI decision agents in video interviews have not been investigated. Drawing on media richness theory and social interface theory, this study employed a novel experimental design to compare...