Teaching Human-Centered Design in CSE Programs

Many CSE programs have begun to mandate a human-centered design (HCD) course as part of degree requirements. Rather than abstracting out messy humans to a single generic 'user', HCD requires solution designers to use their innate creativity and empathy to work alongside a varied group of people who will be most impacted by a new system. However, many CSE students tend to keep a narrowed focus on system-only behavior and the human inter-relation...