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doi.org/10.1080/02642069.2018.1435642
Workplace gossip and frontline employees’ proactive service performance
Qi-tao Tian
4
,
Yang Song
3
,
...,
Xue Li
20
View all 4 authors
Service Industries Journal
7.40
Volume: 39, Issue: 1, Pages: 25 - 42
Published
: Feb 20, 2018
90
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Paper Fields
Business
Service (business)
Marketing
Political science
Psychology
Public relations
Gossip
Social psychology
Paper Details
Title
Workplace gossip and frontline employees’ proactive service performance
DOI
doi.org/10.1080/02642069.2018.1435642
Published Date
Feb 20, 2018
Journal
Service Industries Journal
Volume
39
Issue
1
Pages
25 - 42
Notes
History
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