Service Industries Journal
Papers 2152
1 page of 216 pages (2,152 results)
#1Mert Gürlek (Mehmet Akif Ersoy University)H-Index: 5
#2Mehmet Ali Koseoglu (Metropolitan State University of Denver)H-Index: 17
Last. Mehmet Ali Koseoglu (Metropolitan State University of Denver)
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Firms in the field of hospitality and tourism (H&T) have focused on the green innovation (GI) concept to handle environmental problems to generate revenue strategies and build brand awareness for s...
#1Komal Aliza (GCUF: Government College University, Faisalabad)
#2Sadia Shaheen (GCUF: Government College University, Faisalabad)H-Index: 2
Last. Ayesha Javed (Government College Women University)
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#1Colin C. Williams (University of Sheffield)H-Index: 73
#2Aysegul Kayaoglu (ITU: Istanbul Technical University)H-Index: 5
#1Zhenpeng Yu (Southwest Jiaotong University)
#2Hui Zeng (Sichuan Agricultural University)
Last. Liaogang Hao (Southwest Jiaotong University)
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#1Dogan Gursoy (WSU: Washington State University)H-Index: 67
#2Levent Altinay (Oxford Brookes University)H-Index: 47
Over the past year and a half, the service and retail industries have been through some of the hardest one times in their history due to the COVID-19 pandemic (Prentice et al., 2021). The rapid out...
#1Veronika Luisa Selzer (University of Passau)H-Index: 1
#2Jan H. Schumann (University of Passau)H-Index: 13
Last. Julian Volz (University of Hohenheim)H-Index: 2
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ABSTRACTDespite extensive research on the negative outcomes of role ambiguity in boundary-spanning positions, insight into how to prevent frontline employees from experiencing role ambiguity is spa...
5 CitationsSource
#1Xiuyuan Gong (USTC: University of Science and Technology of China)H-Index: 4
#1Xiuyuan Gong (USTC: University of Science and Technology of China)H-Index: 1
Last. Tailai Wu (HUST: Huazhong University of Science and Technology)H-Index: 7
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With the development of mobile Internet technology and smartphone devices, mobile social networking services (mobile SNS) have become increasingly popular in recent years. However, research that systematically investigates the antecedents of trust, especially the gender differences therein, in the context of mobile SNS has been scarce. Building upon social role theory (SRT), this study extends existing literature by exploring the driving forces of trust in mobile SNS for different genders. Data ...
3 CitationsSource
#1Muhammad Khalid Anser (Xi'an University of Architecture and Technology)H-Index: 14
#2Moazzam AliH-Index: 5
Last. Zahid Yousaf (Government College)H-Index: 11
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ABSTRACTThe work at hand examined the mediating role of meaningful work in the negative association between ethical leadership and service employees’ knowledge-hiding behavior. The role of harmonio...
7 CitationsSource
#1Chia-Wen Chang (National Taipei University of Business)H-Index: 1
#2Heng-Chiang Huang (NTU: National Taiwan University)H-Index: 15
Last. Han Lee (NTU: National Taiwan University)H-Index: 1
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ABSTRACTRelational bonds represent a vital concept in relational marketing. Past research indicates that it can increase customer satisfaction and foster WOM. Although relational bonds have been sh...
4 CitationsSource
#1Dervis Kirikkaleli (European University of Lefka)H-Index: 16
#2Seyed Alireza Athari (Girne American University)H-Index: 4
Last. Hasan Murat ErtugrulH-Index: 8
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ABSTRACTThe aim of this paper is to explore the impact of the exchange rate, the gold price, and the BIST100 Borsa Istanbul Index on the price of real estate stocks in the Turkish stock market, usi...
3 CitationsSource
Top fields of study
Service quality
Service (business)
Public relations
Tertiary sector of the economy