An Observational Survey on the Quality of Outpatient Care Services in Public Hospitals of Shanghai
Abstract
An observational survey on the quality of outpatient care services in public hospitals of Shanghai was conducted. This study founds that the overall quality of outpatient care services of public hospital in Shanghai was highly evaluated by the observers,but some items in the scales were scored lower by the observers than by the outpatients.This study found that the trained observers could be more easy to find the critical problems in outpatient...
Paper Details
Title
An Observational Survey on the Quality of Outpatient Care Services in Public Hospitals of Shanghai
Published Date
Jan 1, 2015
Journal
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Notes
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