Benchmarking and operational performance: some empirical results

Volume: 17, Issue: 10, Pages: 1046 - 1058
Published: 1 Oct, 1997

Abstract
Investigates the link between benchmarking and operational performance using a sample of over 600 European manufacturing sites. Benchmarking is linked to the identification and adoption of improved operational practices, an increased understanding of competitive positioning, and the larger context of the “learning organization”. Shows that benchmarking may indeed contribute to improved operational performance, first through improving the firm’s...


Paper Details
Title
Benchmarking and operational performance: some empirical results
DOI
Published Date
Oct 1, 1997
Journal
Volume
17
Issue
10
Pages
1046 - 1058
Trends
Citation Distributions
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