Improving human capital through knowledge management practices in knowledge-intensive business services
Abstract
This article studies how knowledge management (KM) practices improve human capital. We conceptualize KM practices through six dimensions and test the relationship between each dimension and human capital. The empirical study which was carried out in Spanish firms belonging to the biotechnology and telecommunications industries shows that introducing KM practices has a positive impact on the improvement of human capital. In fact, firms that...
Paper Details
Title
Improving human capital through knowledge management practices in knowledge-intensive business services
Published Date
Mar 22, 2011
Journal
Volume
5
Issue
2
Pages
99 - 112
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