Capital (architecture)

Marketing

Philosophy

Pure mathematics

Archaeology

Dimension (graph theory)

Economics

Computer science

Business

Human resource management

Empirical research

Mathematics

Intellectual capital

Epistemology

Human capital

Economic growth

Finance

Knowledge management

History

Service Business

This article studies how knowledge management (KM) practices improve human capital. We conceptualize KM practices through six dimensions and test the relationship between each dimension and human capital. The empirical study which was carried out in Spanish firms belonging to the biotechnology and telecommunications industries shows that introducing KM practices has a positive impact on the improvement of human capital. In fact, firms that introduce practices related to continuous learning and the development of an innovative culture that encourages R&D projects improve the skills or abilities of their human capital.

Improving human capital through knowledge management practices in knowledge-intensive business services