E-service

Volume: 46, Issue: 6, Pages: 36 - 42
Published: Jun 1, 2003
Abstract
Firms must take full advantage of Net-based e-service opportunities, particularly in the transition of products to services, to garner long-term customer relationships and...
Paper Details
Title
E-service
Published Date
Jun 1, 2003
Volume
46
Issue
6
Pages
36 - 42
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