Whence Consumer Loyalty?

Volume: 63, Pages: 33 - 33
Published: Jan 1, 1999
Abstract
Both practitioners and academics understand that consumer loyalty and satisfaction are linked inextricably. They also understand that this relation is asymmetric. Although loyal consumers are most...
Paper Details
Title
Whence Consumer Loyalty?
Published Date
Jan 1, 1999
Volume
63
Pages
33 - 33
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