Is Formality in Knowledge Management Practices Related to the Size of Organizations? The Basque Case

This article's objectives are to analyze the trends related to knowledge management process in small and medium-sized enterprises (SMEs) and to compare these findings with the conclusions of other research studies designed for SMEs and to examine the level of formality in knowledge management processes according to the size of enterprise. As well, to propose a model suited to the characteristics of the small business. The information is...