Information and Organization
Papers 360
1 page of 36 pages (360 results)
#1Aurélie Dudézert (Telecom Business School)
#2Nathalie Mitev (Paris Dauphine University)
Last. Ewan Oiry (UQAM: Université du Québec à Montréal)H-Index: 7
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Abstract Management research is increasingly using fiction as an insightful way to analyze complex organizational dynamics. Focusing on user appropriation of Knowledge Management Systems, we describe how we used the popular Asterix, a well-known French cartoon to better understand KMS appropriation. We came to use this approach in an action research project in a large French construction firm initially designed to help Chief Knowledge Officers address KMS non-use. After our first findings showed...
#1Ayomikun Idowu (University of Sussex)H-Index: 1
#2Amany R. Elbanna (RHUL: Royal Holloway, University of London)H-Index: 12
Abstract Crowdwork is becoming increasingly popular as evidenced by its rapid growth. It is a new way of working that is conducted through global digital platforms where money is exchanged for services provided online. As it is digitally grounded, it has been assumed to be context-free, uniform and consisting of a simple exchange of tasks/labour from a global workforce for direct monetary pay. In this study, we examine these dominant, largely Western assumptions from crowdworkers' perspective an...
#1Tammar B. Zilber (HUJI: Hebrew University of Jerusalem)H-Index: 16
#2Yehuda C. Goodman (HUJI: Hebrew University of Jerusalem)H-Index: 6
Abstract Drawing on institutional theory and using examples from Israel, we offer a critique of technology's deployment in responses to the coronavirus disease (COVID-19). We distinguish between technologies-in-use (“small ‘t' technologies”), the bundle of artifacts and practices that bring them into being, and “Big ‘T' Technology,” the latter being technology as an institution – shared meanings, structures, and practices that govern thought and action. Using the conceptual tool kit of instituti...
1 CitationsSource
#1Paul M. Leonardi (UCSB: University of California, Santa Barbara)H-Index: 39
#2DaJung Woo (RU: Rutgers University)H-Index: 4
Last. William C. Barley (UIUC: University of Illinois at Urbana–Champaign)H-Index: 4
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Abstract Digital models that simulate the dynamics of a system are increasingly used to make predictions about the future. Although modeling has been central to decision-making under conditions of uncertainty across many industries for many years, the COVID-19 pandemic has made the role that models play in prediction and policymaking real for millions of people around the world. Despite the fact that modeling is a process through which experts use data and statistics to make sophisticated guesse...
1 CitationsSource
#1Yingqin Zheng (RHUL: Royal Holloway, University of London)H-Index: 13
#2Geoff Walsham (University of Cambridge)H-Index: 50
Abstract In this paper we ask the question “inequality of what” to examine the multiple inequalities revealed under the covid-19 pandemic. An intersectional perspective is adopted from feminist studies to highlight the intersection and entanglement between digital technology, structural stratifications and the ingrained tendency of ‘othering’ in societies. As part of a future research agenda, we propose that IS research should move beyond simplistic notions of digital divisions to examine digita...
2 CitationsSource
#1Wanda J. Orlikowski (MIT: Massachusetts Institute of Technology)H-Index: 57
#2Susan V. Scott (LSE: London School of Economics and Political Science)H-Index: 20
Abstract As conditions of crisis disrupt established practices, existing ways of doing things are interrupted and called into question. The suspension of routine sociomaterial enactments produces openings for liminal innovation, a process entailing iterative experimentation and implementation that explores novel or alternative materializations of established work practices. We draw attention to three distinct tensions on the ground that arise in conditions of crisis — pragmatic, tactical, and ex...
1 CitationsSource
#1Eivor Oborn (Warw.: University of Warwick)H-Index: 16
#2Nirit Putievsky Pilosof (University of Cambridge)H-Index: 1
Last. Eyal Zimlichman (Sheba Medical Center)H-Index: 20
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Abstract How do crises shape digital innovation? In this paper we examine the rapid adoption of digital telemedicine technologies in an Israeli hospital with a focus on the role of the institutional logics held by the stakeholders responding to emerging events. With the onset of COVID-19, the need for social distancing and minimal physical contact challenged and interrupted hospital practices. In response, remote audio-visual functionality of digital technologies were appropriated in different w...
1 CitationsSource
#1Ann Majchrzak (SC: University of Southern California)H-Index: 46
#2Dean A. Shepherd (ND: University of Notre Dame)H-Index: 83
Abstract The Coronavirus disease (COVID-19) pandemic has been a devastating crisis affecting the physical, social, and financial well-being of people the world over. Unlike business-as-usual, crises create unique context conditions in which to study digital innovation. Crises can create widespread suffering. Crises can also trigger the creation of “compassionate ventures” started by emergent entrepreneurs, who, by being themselves victims of adversity, are driven to start ventures to alleviate p...
1 CitationsSource
#1Manos Gkeredakis (University of Navarra)
#2Hila Lifshitz-Assaf (NYU: New York University)H-Index: 8
Last. Michael P. Barrett (University of Cambridge)H-Index: 60
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Abstract We live in a technologically advanced era with a recent and marked dependence on digital technologies while also facing increasingly frequent extreme and global crises. Crises, like the COVID-19 pandemic, are significantly impacting our societies, organizations and individuals and dramatically shifting the use of, and dependence on, digital technology. The way digital technology is used to cope with crises is novel and not well understood theoretically. To explore the varied uses and im...
#1Ashley V. Whillans (Harvard University)H-Index: 10
#2Leslie A. Perlow (Harvard University)H-Index: 16
Last. Aurora Turek (Harvard University)H-Index: 1
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Abstract Past research has focused on understanding the characteristics of work that are fully virtual or fully collocated. The present study seeks to expand our understanding of team work by studying knowledge workers' experiences as they were suddenly forced to transition to a fully virtual environment. During the height of the US lockdown from April to June 2020, we interviewed 51 knowledge workers employed on teams at the same professional services firm. Drawing from in situ reflections abou...
1 CitationsSource
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