Business

Service robot

Service (business)

Knowledge management

Service design

Biology

Human–computer interaction

Marketing

Paleontology

Artificial intelligence

Process management

Context (archaeology)

Computer science

Service delivery framework

Robot

Journal of Hospitality and Tourism Management

As the role of service robots has become increasingly important in service encounters, existing literature has widely adopted the technology acceptanc…

Service robots in full- and limited-service restaurants: Extending technology acceptance model