Gene

Marketing

Transformation (genetics)

Context (archaeology)

World Wide Web

Neuroscience

Biology

Cognition

Set (abstract data type)

Biochemistry

Computer science

Business

Cognitive science

Paleontology

Psychology

Mathematics

Domain (mathematical analysis)

Mathematical analysis

Design thinking

Artificial intelligence

Industrial organization

Chemistry

Programming language

Mental model

Knowledge management

Digital transformation

Human–computer interaction

Mindset

Industry and Innovation

Industry 4.0 is transforming how businesses innovate and, as a result, companies are spearheading the movement towards 'Digital Transformation'. While some scholars advocate the use of design thinking to identify new innovative behaviours, cognition experts emphasise the importance of top managers in supporting employees to develop these behaviours. However, there is a dearth of research in this domain and companies are struggling to implement the required behaviours. To address this gap, this study aims to identify and prioritise behavioural strategies conducive to design thinking to inform the creation of a managerial mental model. We identify 20 behavioural strategies from 45 interviewees with practitioners and educators and combine them with the concepts of 'paradigm-mindset-mental model' from cognition theory. The paper contributes to the body of knowledge by identifying and prioritising specific behavioural strategies to form a novel set of survival conditions aligned to the new industrial paradigm of Industry 4.0.

A managerial mental model to drive innovation in the context of digital transformation